4.5. My system starts to load a game but then displays a message like this:
"DISK I/O ERROR", followed by a error code in brackets. I can only power off
afterwards, what's wrong?
There are different error codes for specific conditions but you mostly see
these:
0000 = General error. Clean disc and try again.
0001 = Read error due to damaged/dirty laser lens or disc.
0002 and 0003 = Mechanical problem or copy protection alert.
If you see one of those codes popping up, power off, let the system
cool down, then use a Q-Tip and pure alcohol to CAREFULLY clean the small
lens that sits on the CD reader. Don't use any force, just carefully wipe
it and make sure there's no residue or fuss left.
Next, check the game disc for scratches or dirt, clean it if necessary but
don't use any alcohol/cleaning fluid, just a fuss-free cloth.
If the error messages still appear with one game but not with another
the game disc may be faulty. If the error messages pop up no matter which
game you put in, there may be a problem with your CD reader unit.
You may want to check out some online stores (see 2.3) and ask for a CD
reader unit replacement kit. Also don't forget to visit some internet
message boards like www.neogeocd.net or www.neo-geo.com to browse for more
info or to ask for help with system repairs.
